Company Information
Shenzhen Phoenix Science Technology Limited (Factory located in Huizhou) has been a trusted ODM and OEM provider in consumer electronics since 1994. We've been a BSCI Qualified supplier for Argos, Tesco, DSGi, John Lewis, Aldi, and more since 2013.
Our experienced R&D and production teams deliver innovative designs and reliable quality products including DAB/DAB+ radios, Internet Radios, WiFi connected speakers, soundbars, hybrid radios (with CD), Bluetooth speakers, and smart gadgets for cars, phones, and more.
Phoenix products are exported globally to the UK, Europe, US, Japan, and Australia. All our offerings comply with CE, RED, FCC, RoHs, Reach, and PAH standards, tested and certified by renowned labs such as STC, DL, OBL, SGS, TUV, and BV.
Our mission is to provide high-quality services and value-for-money products, helping our customers develop market-specific solutions.
FAQ:
Q: How can I get the price?
A: We typically provide quotes within 24 hours of receiving your inquiry (except on weekends and holidays).
If your request is urgent, please email us or contact us through other channels to expedite your quote.
Q: What payment methods do you accept?
A: We accept Paypal, Western Union, T/T, LC, and more.
This is negotiable.
Q: What warranty do you provide?
A: We offer a warranty of six months to one year, depending on the item. If there are any quality issues during the warranty period, please send us photos or videos. We will provide feedback to our factory, offer advice, and work on improving the product.
Q: Can I get a sample?
A: Absolutely! We typically provide existing samples for customer evaluation. For customized samples, please share more details via email.
Rest assured, we will craft it as per your instructions.
Q: What is the LEAD TIME for the goods?
A: The lead time depends on the order quantity and the season when you place the order. Generally, it takes 2-3 days for samples or small orders, and 35-65 days for bulk orders. The exact timing depends on your requirements and order quantity.
Q: What are the shipping methods?
A: For mass production, we usually ship by sea freight or air. For samples, we typically use DHL, FedEx, UPS, or other courier services. You can also choose the method that best suits your needs.
Q: What is your Minimum Order Quantity (MOQ)?
A: Our usual MOQ ranges from 1000 to 3000 pieces. However, for trial orders, we accept lower quantities if we have similar items in stock.
Q: How much will the transportation freight cost?
A: The freight cost depends on the weight, packing size, and your location.
Q: Can I print my own logo?
A: Yes, of course! We can customize the design based on your file, and our design team will handle it for you.
Q: Can I design the ID and will you open tooling for us?
A: Yes, we welcome OEM and ODM projects. Our in-house R&D designers are available for your free use.
Q: What's your after-sale service?
A: We provide a 100% guarantee on our products. If there are any issues, you will receive a solution within 12 hours.
Q: Why choose us, and what are your advantages?
A: 1. We maintain high-quality products at competitive prices to ensure our customers benefit continuously.
2. We treat every customer as a friend and engage in sincere business relationships,making friends regardless of their origins.
3. Every year, we develop over 30 new products to keep innovating.
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