Company Information
Shenzhen Phoenix Science Technology Limited (Factory located in Huizhou) has been a premier supplier of ODM and OEM consumer electronics since 1994. We have been a BSCI certified supplier for renowned retailers like Argos, Tesco, DSGi, John Lewis, Aldi, and more since 2013.
With an experienced R&D and production team, we provide innovative designs and reliable quality in DAB/DAB+ radios, Internet Radios, WiFi connected speakers, soundbars, hybrid radios (with CD), Bluetooth speakers, and smart gadgets for cars, phones, and more.
Phoenix products are exported to the UK, Europe, US, Japan, and Australia, complying with CE, RED, FCC, RoHS, REACH, and PAH standards. Our products are certified by leading testing labs like STC, DL, OBL, SGS, TUV, and BV.
Our mission is to deliver high-quality services and value-for-money products that meet market needs, supporting our customers' growth and success.
FAQ:
Q: How can I get the price?
A: We typically provide quotes within 24 hours of receiving your inquiry (excluding weekends and holidays).
For urgent inquiries, please email us or contact us through other means for a faster response.
Q: What payment methods do you accept?
A: We accept Paypal, Western Union, T/T, LC, and more. Payment terms are negotiable.
This is negotiable.
Q: What guarantee do you provide?
A: We offer a warranty ranging from six months to one year depending on the item. During the warranty period, if there are any quality issues, please send us pictures or videos. We will work with our factory to improve and provide the best advice to resolve the situation.
Q: Can I get a sample?
A: Absolutely! We typically provide existing samples for customers to evaluate. For customized samples, please share more details via email.
We will create the perfect solution for you, tailored to your specific instructions.
Q: What is the lead time for the goods?
A: It varies based on order quantity and the season. Typically, it's 2-3 days for samples or small orders, and 35-65 days for bulk orders, depending on your specific requirements and order size.
Q: What are the shipping methods?
A: For mass production, we usually ship by sea freight or air. For samples, we use DHL, FedEx, UPS, or other carriers. You can also choose the shipping method that best suits your needs.
Q: What is your MOQ?
A: Our MOQ is typically 1000-3000 pcs. However, we accept lower quantities for trial orders if we have the same item available.
Q: How much will the transportation freight cost?
A: The freight cost depends on the weight, packing size, and your location.
Q: Can I print my own logo?
A: Yes, of course! We can apply your design; just provide us with your file, and our design team will handle it for you.
Q: Can I design the ID and will you open tooling for us?
A: Yes, definitely. We welcome OEM and ODM collaborations. Our R&D designers are at your service.
Q: What's your after-sale service?
A: We offer a 100% guarantee on our products. Should any issues arise, you will receive a solution within 12 hours.
Q: Why choose us, and what are your advantages?
A: 1. We provide consistently high-quality products at competitive prices, ensuring customer satisfaction at all times.
2. We treat every customer as a valued friend and conduct business sincerely,building strong relationships regardless of their location.
3. Each year, we develop more than 30 new products, constantly innovating to meet market needs.
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