Company Information
Shenzhen Phoenix Science Technology Limited (Factory located in Huizhou) has been a trusted supplier of ODM and OEM consumer electronics since 1994. A qualified supplier with BSCI for Argos, Tesco, Dsgi, John Lewis, Aldi, etc. since 2013.
Our experienced R&D and production teams offer innovative designs and reliable quality in DAB/DAB+ radios, Internet Radios, WiFi-connected speakers and soundbars, hybrid radios (with CD), Bluetooth speakers, and smart gadgets and accessories for cars, phones, and more.
Phoenix products are exported to the UK, Europe, US, Japan, and Australia. All products comply with CE, RED FCC, RoHS, Reach, PAH standards and are tested and certified by labs such as STC, DL, OBL, SGS, TUV, and BV.
Our mission is to deliver high-quality services and value-for-money products, helping our customers develop market-tailored solutions.
FAQ:
Q: How can I get the price?
A: We usually provide quotes within 24 hours after receiving your inquiry (except weekends and holidays).
If you're in urgent need of a quote, please email us or contact us through other means, so we can prioritize your request.
Q: What payment methods do you accept?
A: We accept PayPal, Western Union, T/T, LC, and more.
This is negotiable.
Q: What guarantee do you provide?
A: Our warranty ranges from six months to one year depending on the item. During the warranty period, if any quality issues arise, send us pictures or videos. We will liaise with our factory for improvements and offer the best solutions for you.
Q: Can I get a sample?
A: Absolutely! Typically, we provide an existing sample for customer evaluation. For a customized sample, please share more detailed information via email.
We will craft it for you precisely according to your instructions.
Q: What is the LEAD TIME for the goods?
A: The lead time varies based on order quantity and the season. Generally, it's 2-3 days for samples or small orders and 35-65 days for bulk orders, depending on requirements and quantity.
Q: What are the shipping methods?
A: For mass production, we usually ship by sea freight or air. For samples, we typically use DHL, FedEx, UPS, or other preferred methods. You can also choose the shipping method that suits you best.
Q: What is your MOQ?
A: Our usual MOQ is 1000-3000 pieces. However, we accept smaller quantities for trial orders if we have similar items in stock.
Q: How much will the transportation freight cost?
A: Freight costs depend on the weight, packing size, and your location.
Q: Can I print my own logo?
A: Yes, certainly! We can customize as per your design. Provide us with your file, and our design team will handle the rest.
Q: Can I design the ID and you handle the tooling for us?
A: Yes, we welcome such collaborations! We are open to OEM or ODM projects at any time, and we have an in-house R&D designer available for your use.
Q: What after-sale service do you offer?
A: We provide a 100% guarantee on our products. If any issues arise, you'll receive a solution within 12 hours.
Q: Why should we choose you, and what are your advantages?
A: 1. We ensure stable quality and competitive prices, allowing our customers to benefit continually.
2. We treat every customer as a friend and conduct business with sincerity,regardless of their origin.
3. Every year, we continuously develop more than 30 new products.
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