Shenzhen Phoenix Science Technology Limited(Peak Factory is located at Huizhou) is a supplier providing ODM and OEM design and products in consumer electronics products since 1994 whose the Qualified supplier with BSCI for Argos, Tesco, Dsgi, Johnlewis, Aldi etc. since 2013.
We have experienced R&D and production teams to offer innovative design and reliable quality of DAB/DAB+ radio, Internet Radio, WiFi connected speaker and soundbar, hybrid radio(with CD), Bluetooth speaker, Smart Gadgest Accessories for Cars, phones and more.
Products supplied by Phoenix(Peak) are being exported to UK,Europe, US, Japan and Australia. All products are compliance with CE,RED FCC, RoHs, Reach,PAH standards with tested and certified by testing labs such as STC,DL, OBL, SGS, TUV and BV.
Our goal is to provide high quality services and value for money products, while accompany our customers to develop products close to their market needs.
FAQ:
Q: How can I get the price?
A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q: What payment do you accept?
A: We can accept Paypal, Western Union and T/T, LC etc. This is negotiable.
Q:What is the guarantee can you provide?
A: Our warranty is six months and one year for different items, during the period of warranty, if there are any problems with the quality, you can send us the pictures or video.Then we can feeback to our factory and imporve it and provide best advices for you to solve this situation.
Q:Can I get the sample ?
A: Sure. We usually provide existing sample for customer to evaluating. For the customized sample, pls share your more details by email.
we will make it for you accordingly under instruction.
Q:What is the LEAD TIME of the goods?
A: It depends on the order quantity and the season you place the order.Usually 2-3 days for sample or small orders,35-65 days for bulk orders. Depends on the requirements and your quantity.
Q:What is the shipping methods?
A:We usually ship the goods by Sea freight or air etc for the mass production; for the sample, we usually ship by DHL, Fedex, UPS or others, also you can choose the other way that best for you.
Q: What is your MOQ ?
A: Usually our MOQ is 1000-3000 pcs. But we accept lower quantity for your trial order if we have the same item order on hands.
Q: How much the transportation freight will be?
A: The freight depends on the weight & packing size and your area.
Q: Can I print my own logo ?
A: Yes,welcome. We can do as your design and you provide us your file,that our design will do it for you.
Q: Can I design ID and you open tooling for us ?
A: Yes,welcome. We are open to talk OEM or ODM all the time. We also have own RD designer for you to free use.
Q: What's your after-sale service?
A: We can offer 100% guarantee on our product. If any problems, you will get our solution within 12 hours.
Q:Why choose us, and What's your adavantage ?
A: 1. We keep good product with stable quality and competitive price to ensure our customers benefit all the time.
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
3. Every year we keep contiuning new product developing more than 30 items.
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