Company Information
Since 1994, Shenzhen Phoenix Science Technology Limited, located in Huizhou, has been a leading supplier of ODM and OEM designs in consumer electronics. A BSCI-qualified partner for Argos, Tesco, Dsgi, John Lewis, Aldi, and more since 2013.
Our experienced R&D and production teams deliver innovative, reliable products including DAB/DAB+ radios, Internet Radios, WiFi-connected speakers, soundbars, hybrid radios (with CD), Bluetooth speakers, and smart gadget accessories for cars and phones.
Phoenix exports high-quality products worldwide, including the UK, Europe, US, Japan, and Australia. All products meet CE, RED FCC, RoHS, Reach, and PAH standards, certified by STC, DL, OBL, SGS, TUV, and BV testing labs.
Our mission is to provide exceptional quality services and value-for-money products, supporting our customers in developing products tailored to their market needs.
FAQ:
Q: How can I get the price?
A: We typically respond within 24 hours of receiving your inquiry (excluding weekends and holidays).
For urgent inquiries, please email us or contact us via other methods to receive a prompt quote.
Q: What payment methods do you accept?
A: We accept PayPal, Western Union, T/T, LC, and more.
This can be negotiated.
Q: What warranty do you provide?
A: We offer a six-month to one-year warranty for various items. If any quality issues arise during the warranty period, send us photos or videos. Our factory will then provide feedback and best advice to resolve the issue.
Q: Can I get a sample?
A: Absolutely! We typically provide an existing sample for customer evaluation. For a customized sample, please share more details via email.
We will create it for you according to the provided instructions.
Q: What is the lead time for the goods?
A: The lead time varies based on order quantity and the season of the order. Generally, it takes 2-3 days for samples or small orders, and 35-65 days for bulk orders. The exact time depends on your specific requirements and order size.
Q: What are the available shipping methods?
A: For mass production, we usually ship by sea freight or air. For samples, we typically use DHL, FedEx, UPS, or other express services. You can also choose the most suitable shipping method for your needs.
Q: What is your MOQ?
A: Our standard MOQ is 1000-3000 pieces. However, we accept lower quantities for trial orders if we have the same item in stock.
Q: How much will the transportation freight cost?
A: The transportation cost depends on the weight, packing size, and your location.
Q: Can I print my own logo?
A: Yes, of course! We can customize the product with your design. Just provide us with your file, and our design team will handle it for you.
Q: Can I design the ID and have you open tooling for us?
A: Yes, absolutely. We are open to discussing OEM or ODM collaborations at any time. We also offer access to our in-house R&D designers for your convenience.
Q: What after-sale service do you provide?
A: We offer a 100% guarantee on our products. If any issues arise, we will provide a solution within 12 hours.
Q: Why should we choose you, and what are your advantages?
A: 1. We consistently offer high-quality products at competitive prices to ensure our customers always benefit.
2. We treat every customer as a friend and sincerely conduct businessand build relationships, regardless of their origin.
3. We continuously develop over 30 new products annually.
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