Company Information
Shenzhen Phoenix Science Technology Limited (Factory located in Huizhou) has been a premier ODM and OEM supplier of consumer electronics since 1994, recognized as a qualified supplier by BSCI for Argos, Tesco, DSGi, John Lewis, Aldi, and more since 2013.
Our expert R&D and production teams deliver innovative designs and reliable quality in DAB/DAB+ radios, Internet radios, WiFi-connected speakers and soundbars, hybrid radios (with CD), Bluetooth speakers, Smart Gadgets, and Accessories for cars, phones, and more.
Phoenix products are exported to the UK, Europe, the US, Japan, and Australia, meeting CE, RED, FCC, RoHS, Reach, PAH standards, with certification from labs like STC, DL, OBL, SGS, TUV, and BV.
Our mission is to provide high-quality services and value-for-money products, working closely with our customers to develop market-specific solutions.
FAQ:
Q: How can I get the price?
A: We usually respond with a quote within 24 hours after receiving your inquiry (except weekends and holidays).
If your request is urgent, please email us or contact us through other means for a prompt quote.
Q: What payment methods do you accept?
A: We accept Paypal, Western Union, T/T, LC, and more.
This is negotiable.
Q: What guarantee can you provide?
A: We offer a warranty ranging from six months to one year depending on the item. During the warranty period, if there are any quality issues, you can send us pictures or videos. We will provide feedback to our factory, make improvements, and offer the best advice to resolve the issue.
Q: Can I get a sample?
A: Certainly! We typically provide existing samples for customers to evaluate. For customized samples, please share more details with us via email.
We will create it for you accordingly, following your instructions.
Q: What is the LEAD TIME for the goods?
A: Lead time varies based on order quantity and season. Typically, it takes 2-3 days for samples or small orders, and 35-65 days for bulk orders, depending on your specific requirements and quantity.
Q: What are the shipping methods?
A: For mass production, we usually ship by sea freight or air. For samples, we typically use DHL, FedEx, UPS, etc., but you can choose the shipping method that best suits you.
Q: What is your MOQ?
A: Our usual MOQ ranges from 1000 to 3000 pcs. However, we accept lower quantities for trial orders if we have the same item order on hand.
Q: How much will the transportation freight be?
A: Freight costs depend on the weight, packing size, and your location.
Q: Can I print my own logo?
A: Absolutely! We can incorporate your design as long as you provide us with the necessary files, and our design team will handle it for you.
Q: Can I design the ID and will you open tooling for us?
A: Yes, welcome! We are open to OEM or ODM collaborations. We also have our own R&D designers available for your use at no charge.
Q: What is your after-sale service?
A: We offer a 100% guarantee on our products. If any issues arise, we will provide a solution within 12 hours.
Q: Why choose us, and what are your advantages?
A: 1. We maintain high-quality, stable products at competitive prices to ensure our customers benefit continually.
2. We respect every customer as a friend and are dedicated to sincere business dealings. We strive to build lasting friendships, regardless of where our customers are from.
3. Each year, we continue to develop more than 30 new products.
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