Company Information
Shenzhen Phoenix Science Technology Limited (Factory located in Huizhou) has been a leading provider of ODM and OEM consumer electronics since 1994. We are a BSCI-qualified supplier for major brands such as Argos, Tesco, Dsgi, John Lewis, and Aldi since 2013.
Our seasoned R&D and production teams deliver innovative designs and reliable quality in DAB/DAB+ radios, Internet Radios, WiFi-connected speakers and soundbars, hybrid radios (with CD), Bluetooth speakers, and smart gadget accessories for cars, phones, and more.
Phoenix products are exported to the UK, Europe, the US, Japan, and Australia. All products comply with CE, RED FCC, RoHS, REACH, and PAH standards, tested and certified by renowned labs like STC, DL, OBL, SGS, TUV, and BV.
Our mission is to deliver high-quality services and value-for-money products while helping our customers develop market-relevant products.
FAQ:
Q: How can I get the price?
A: We typically provide quotes within 24 hours of receiving your inquiry (except weekends and holidays).
If you need an urgent quote, please email us or contact us through other means for a faster response.
Q: What payment methods do you accept?
A: We accept PayPal, Western Union, T/T, LC, etc. Payment terms are negotiable.
This is negotiable.
Q: What warranty do you offer?
A: We offer a six-month to one-year warranty depending on the product. During the warranty period, if there are any quality issues, please send us pictures or videos so we can provide feedback to our factory and offer the best advice to resolve the issue.
Q: Can I get a sample?
A: Sure. We usually provide existing samples for customers to evaluate. For customized samples, please share more details via email.
We will craft it for you precisely as per your instructions.
Q: What is the LEAD TIME for the goods?
A: The lead time depends on the order quantity and the time of year you place the order. Typically, it is 2-3 days for samples or small orders, and 35-65 days for bulk orders. It varies based on your specific requirements and order size.
Q: What are the shipping methods?
A: For mass production, we usually ship by sea freight or air. For samples, we prefer DHL, FedEx, UPS, or similar services, but you can choose the method that best suits your needs.
Q: What is your MOQ?
A: Our usual MOQ ranges from 1000-3000 pcs. However, for trial orders, we can accept lower quantities if we have similar items already in production.
Q: How much will the transportation freight be?
A: The freight cost depends on the weight, packaging size, and shipping destination.
Q: Can I print my own logo?
A: Absolutely! We can customize the design based on your file, and our design team will implement it for you.
Q: Can I design the ID and will you open tooling for us?
A: Yes, we welcome OEM and ODM collaborations. We have an in-house R&D design team available for your convenience.
Q: What's your after-sale service?
A: We offer a 100% guarantee on our products. If any issues arise, you will receive a solution from us within 12 hours.
Q: Why choose us, and what are your advantages?
A: 1. We consistently provide products with stable quality and competitive pricing to benefit our customers.
2. We respect every customer as a valued friend and conduct business with sincerity,building lasting relationships regardless of where they are from.
3. Each year, we continue to develop over 30 new products.
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